How Finura transformed its company culture with admin-free benefits

Headquarters:

London, UK

Employees:

30+

Industry:

Finance

The challenge

After launching its new People, Planet Initiative, Finura pledged to support the learning and development of its employees and strengthen the company culture as a top employer of choice. 

It was important for any new solution to be adaptable and flexible to suit employees of all ages and backgrounds in order to cater to the entire workforce. Finally, Finura wanted to be able to educate employees across all areas of wellbeing and support the Mental Health First Aider day-to-day.

The outcome

After launching Heka, the Finura team saw instant results in improving the company culture. Louise Fish, Operations Director at Finura said, Heka has “definitely brought the team closer together. With articles and resources available on Heka, Finura also found that it supported the work of the dedicated Mental Health First Aider and tailored recommendations across thousands of wellbeing benefits gave every employee plenty of options to engage with to support their wellbeing.

“Too often employee benefits tools and resources are a bit of a one-size-fits-all approach. Heka allows for a hands-off approach for our leadership team and a very personalised experience for our team members.” - Louise Fish, Operations Director at Finura

Creating a buzz

The best benefits are the ones that people are excited to talk about. Since introducing Heka, Finura has huge buzz throughout the company about the platform.

It allows people a really flexible and personal introduction to various areas of wellbeing. Those they may not have ever considered or knew existed prior to the platform being available.” - Louise Fish, Operations Director at Finura

“Employers thinking about Heka, do it!”

It wasn’t long before Finura realised that Heka was the perfect solution to their challenges. When asked about employers who are considering Heka, Louise said, “Do it! It’s something that our Finura colleagues love, and it can be adapted to fit most budgets.” 

It’s so easy to navigate, and the choice of wellbeing experiences are really wide-ranging. We needed a streamlined wellbeing benefit, one we felt confident introducing to anyone who joined our team, and one fit for our growing business. Heka ticks all of these boxes.” 

From fitness classes and gyms to arts and crafts, learning and development, fertility, outdoor activities and financial coaching, there really are thousands of experiences to pick from. 

There are also hundreds of experiences added to the platform every month and Louise adds that “the Heka team was also really hands-on and very accommodating to suggestions for additions to the platform.” 

Simple, easy and intuitive onboarding

Many HR leaders recognise the difficulty with implementing new technology, a problem that Heka streamlines for effective onboarding. Louise says “The onboarding process with Heka is great, simple, easy, and intuitive! It’s important our team felt educated on exactly what was available to them”

Through exceptional customer service, employees and HR teams remain informed and supported throughout their experience on Heka, and Louise says “Having a dedicated account manager for Finura means you always have a person at the end of an email, phone or video meeting.”  

Our team just loves it! 

Health and wellbeing should be accessible to everyone in the workplace, whatever their interests or preferences are. Louise says “We share recommendations for the things we’ve experienced. It also really supports our in-house Mental Health First Aider with some fantastic insights & articles. People have also become more health-conscious, which is wonderful. They just love it!” 

Can’t recommend it highly enough

Ultimately, health and wellbeing should be accessible. Users shouldn’t experience any hurdles throughout their experience, and Louise says this about the administrative support – “Heka offers really simple administration and it is so easy to add additional funds as a prize for being voted our Finura Colleague of the Quarter.” This means People teams can spend more time on other aspects of HR, performance and people operations – all while knowing employee wellbeing is taken care of.

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